Delivery & Returns ANAMA Haute Parfumerie

Find answers to frequently asked questions about our fragrances, shipping, and returns here. For any other inquiries, please contact us using our contact form .

📦 Delivery

What are the delivery times in France?
Our orders are prepared within 24 to 48 business hours. Colissimo delivers in 2 to 3 business days on average.

Do you ship internationally?
Yes, we deliver to Europe and internationally (Colissimo, Chronopost, Mondial Relay). Delivery times vary depending on the destination.

How do I track my order?
You will receive an email with a tracking number as soon as it is shipped.

🔄 Returns

Can I return a perfume?
You have 14 days to return an unopened item in perfect condition. We will refund you upon receipt.

Do you accept returns of opened bottles?
No, for hygiene reasons. We recommend our sample box to test before purchase.

🎁 Other questions

Do you offer gift wrapping?
Yes, our shipments are carefully prepared and you can add a personalized message to your order.

How to try your perfumes?
Discover our sample box: a selection of our creations in discovery format.